One thing I’ve noticed in small businesses is how rarely customers complain about friction. They don’t announce it. They don’t argue. They...Continue reading→
The Sinking of the SS Edmund Fitzgerald: A Community’s Loss Beneath Lake Superior
On November 10, 1975, the Edmund Fitzgerald sank during a historic Lake Superior storm, and nearly fifty years later, the exact cause of the loss of all 29 crew members remains unresolved.Continue reading→





















